Refund policy

Refund Policy

We want you to be happy with your order. If something isn't right, here's how returns and refunds work.

Returns
You have 14 days from the date of delivery to request a return. To be eligible, items must be unopened, unused, and in their original packaging. For hygiene and safety reasons, we cannot accept returns on opened supplements, powders, or consumables unless the product is faulty or damaged.

Refunds
Once we receive and inspect your return, we'll notify you of approval or rejection. Approved refunds are processed to your original payment method within 5-10 business days.

Damaged or Incorrect Items
If you receive a damaged, faulty, or incorrect item, contact us within 48 hours of delivery with photos, and we'll arrange a replacement or refund at no cost to you.

How to Start a Return
Contact us at [your support email] or through our Contact page with your order number and reason for return.

Non-Refundable Items
Gift cards and opened/used products (except faulty items) are non-refundable.